Privacy Policy

Last Updated: September 14, 2026

This Privacy Policy explains how cPro Live Sessions (“the App”, “we”, “our”, or “us”) collects, uses, processes, and protects information when you use the cPro Live Sessions Android application.

App Name: cPro Live Sessions
Package Name: com.cricketpro.cricketpro
Developer: ValueCoders
Website: TezStream.com
Contact Email: [email protected]

By using cPro Live Sessions, you acknowledge the practices described in this Privacy Policy.

1. About cPro Live Sessions

cPro Live Sessions is an Android application that allows authorized users to access and view live sessions provided through the App.

User accounts are created and managed by authorized administrators or service providers. Users do not create accounts directly through the cPro Live Sessions application.

The App may use third-party services and SDKs to provide authentication, live meeting functionality, notifications, security, and other essential application features.

2. Information We Collect and Process

Depending on how you use the App, we may collect or process the following information.

Account Information

The App uses account information to authenticate users and provide access to authorized services.

This may include:

  • Username or account identifier
  • Authentication information
  • Account status
  • Subscription or access status
  • Account creation and login-related information

Passwords are processed through our authentication provider and are not displayed to other users.

Device and App Information

For security, account management, troubleshooting, and service functionality, we may collect limited device and application information, such as:

  • Device identifier or generated device identifier
  • Device model/name
  • Device-related identifier or hash
  • App version
  • Operating system information
  • Last active or last-seen information

This information may be used to identify authorized devices, protect accounts, troubleshoot technical problems, and maintain the security and reliability of the service.

Usage and Technical Information

We may process limited technical information related to use of the App, including:

  • Login activity
  • Session information
  • App status
  • Network connectivity information
  • Error and diagnostic information
  • Feature usage necessary for operation of the App

This information is used to operate, maintain, secure, and improve the App.

3. Live Sessions and Zoom Meeting SDK

cPro Live Sessions uses the Zoom Meeting SDK to provide live meeting and streaming functionality.

When you join a live session, certain information necessary to connect to and participate in the session may be processed by Zoom and its services.

Depending on the meeting and service configuration, this may include technical information required to establish and maintain the live session.

cPro Live Sessions is primarily designed for users to view/listen to authorized live sessions. The App does not use your microphone or camera to record you for advertising purposes.

Zoom’s processing of information is also subject to Zoom’s own privacy policies and applicable terms.

4. Firebase and Google Services

The App uses services provided by Google/Firebase for functionality such as:

  • User authentication
  • Account and application data storage
  • Security
  • App configuration
  • Backend functionality
  • Technical and diagnostic operations

Information required for these services may be transmitted to and processed by Google/Firebase in accordance with their applicable privacy policies and terms.

5. Notifications

The App may use a notification service to deliver important notifications, service messages, application updates, or information related to live sessions.

The notification provider may process technical information such as device or notification identifiers necessary to deliver notifications.

We do not use notification information to sell users’ personal information.

6. Permissions

cPro Live Sessions may request Android permissions that are required for application functionality.

Depending on the Android version and App features, these permissions may include:

Internet and Network Access
Used to authenticate users, retrieve account information, connect to backend services, and access live sessions.

Notifications
Used to display relevant application and service notifications.

Audio / Microphone Related Permission
Certain audio permissions may be required by live meeting functionality or the integrated meeting SDK. The App is designed primarily as a viewing/listening application and does not use microphone data for advertising or sale of personal information.

Bluetooth / Connected Device Access
Where supported, this may be used to allow audio playback through Bluetooth or other connected audio devices.

Permissions are used only for the functionality for which they are required.

7. How We Use Information

Information collected or processed through cPro Live Sessions may be used to:

  • Authenticate users
  • Provide authorized access to live sessions
  • Manage user accounts and subscriptions
  • Verify account and device access
  • Maintain application security
  • Prevent unauthorized access or abuse
  • Provide live streaming and meeting functionality
  • Deliver service notifications
  • Diagnose errors and technical issues
  • Maintain and improve application reliability
  • Provide customer and technical support

We do not sell users’ personal information.

8. Sharing of Information

We do not sell or rent personal information to third parties.

Information may be processed or shared with service providers when necessary to operate the App, including providers of:

  • Authentication and cloud database services
  • Live meeting and streaming technology
  • Push notification services
  • Hosting and backend infrastructure
  • Security and technical services

These providers may process information according to their own privacy policies and contractual obligations.

Information may also be disclosed when required by applicable law, legal process, or to protect the security, rights, and integrity of our users and services.

9. Data Security

We take reasonable technical and organizational measures to protect information handled through cPro Live Sessions.

These measures may include authentication controls, restricted access to backend services, secure network communication, server-side access controls, and other security mechanisms.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

10. Data Retention

We retain information only for as long as reasonably necessary to:

  • Provide and maintain the service
  • Maintain active user accounts
  • Fulfill the purposes described in this Privacy Policy
  • Protect the security and integrity of the service
  • Resolve technical or account-related issues
  • Meet applicable legal or regulatory requirements

Information that is no longer required may be deleted or anonymized, subject to legitimate legal, security, fraud-prevention, or operational requirements.

11. Account and Data Deletion

Accounts for cPro Live Sessions are created and managed by authorized administrators or service providers rather than being created directly by users within the App.

Users who want their account or associated personal data deleted may contact us using the contact information provided below.

When a valid deletion request is received and verified, we will delete the applicable account and associated personal data unless certain information must be retained for legitimate legal, security, fraud-prevention, or regulatory reasons.

For easier access, we may also provide a dedicated account/data deletion request page on the TezStream website.

12. Children’s Privacy

cPro Live Sessions is not designed to knowingly collect personal information from children without appropriate authorization or where prohibited by applicable law.

If we become aware that personal information from a child has been collected in a manner inconsistent with applicable requirements, we will take appropriate steps to address or delete the information.

13. Third-Party Services

cPro Live Sessions may use third-party services necessary to provide its functionality, including services provided by companies such as Google/Firebase, Zoom, and notification or infrastructure providers.

These third parties may process certain information according to their own privacy policies.

We encourage users to review the privacy policies of applicable third-party service providers for additional information about their data practices.

14. Changes to This Privacy Policy

We may update this Privacy Policy when the App, its services, legal requirements, or our data practices change.

When this Privacy Policy is updated, the “Last Updated” date at the top of this page will be revised.

Users are encouraged to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or would like to request deletion of your account or associated data, please contact:

Developer: ValueCoders
App: cPro Live Sessions
Website: TezStream.com
Email: [email protected]